SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Afrighartz Storefront (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://store.afrighartz.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
So far quite good
Excellent, inexpensive little pedometer which works brilliantly. Very happy.
It works, calculates quite accurately, matches approximately with the phone, can be used.
great item
Rychlé dodání. Ok.
It turned out to be an incredibly convenient thing, exceeded all expectations! Firstly, it's convenient, unnoticeable, attached it to jeans and forgot about it. Secondly, it counts steps well and counts a little less than a smartphone. And that's great! It's always better when you need stock. Thirdly, it resets only with a button, and that's great! The fitness bracelet and smartphone reset the steps at midnight and start counting them again. Perhaps some people like it, but with my love for evening walks, it was terribly inconvenient - you come home at half past one at night, and there's no understanding of how long you've been out. Now in the evening you can even not watch it, but just look at it in the morning. In general, I highly recommend it! Excellent item! !
This product exceeded my expectations in every way. From the moment i started using it, i could tell that it was designed with quality and functionality in mind. The attention to detail is remarkable, and it delivers exactly as promised. It is incredibly easy to use, making it perfect for both beginners and experienced users alike. The durability and performance are top notch, ensuring that it will last a long time and provide great value for money. What i love most is how versatile it is. It fits seamlessly into my daily routine and has truly made my life more convenient. The sleek design is an added bonus, combining style and practicality perfectly. It is clear that a lot of thought went into creating a product that meets the needs of its users. Overall, i could not be happier with my purchase. I highly recommend it to anyone looking for something reliable, effective, and worth every penny. This is a product i will be coming back to again and again.
It arrived in perfect condition, it seems to work well, you have to try it thoroughly but in principle everything is fine, I really like it, I hope it can get good performance and it lasts a lot, I recommend the seller and this item, due to the price and construction quality, is very light, I like it and it is easy to handle.
Seems to work
It does what it is supposed to. Also high quality for the price and it was shipped quickly. It seems accurate
The parcel arrived quite quickly, the goods are packaged well, the quality is true, I recommend it to potential buyers. All OK!
the product is good, everything works
Not tried yet wait and see!!!
Works well!
It is a small, light, practical and comfortable appliance. I use it daily. Fulfills its function. Arrived on time. Everything OK.
Very good qualities, very good seller.