We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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Very pretty little lamp. I like it a lot. Very friendly and energy-efficient.
Serves its purpose well, has a dim to bright setting. Came with batteries and wasn't broken when it arrived
super nice, very happy
Very nice model but cannot be used as a nightlight in a bedroom as it lights up too much!! Very good for the evening while watching TV, for example, to avoid using the ceiling light.
Very decorative.
Very nice design and light is beautiful. It did ship in pieces with an exposed interior though
Suited for a night lamp. It gets dim enough and bright enough to be usefull at night.
It's very very useful.
Ok
Beautiful lamp that shines perfectly.
Super beautiful and very practical. With different light intensities. Good packaging with protective fabric bag included. Great value for money.
very funny. The quality is not spectacular but it is in relation to the price. very happy with the purchase
Really like the bird light, but the battery doesn't last long, need to be connected to power almost always.
Beautiful light, it has two intensities, the cold and the warm, I loved it.
Very beautiful, little nightmare. Very fast delivery. Delighted with my purchase. I recommend it to everyone.
Beautiful
Magnificent small lamp. The box arrived a little damaged but fortunately the lamp had no visible damage (small protective bag). The brightness is adjustable. Nice item. Very happy with my purchase!
excellent, pretty, convenient, easy to use and completely mobile to use as you think, I recommend this product for a child...
It lights up quite a bit, just what I wanted. Good product quality/price relationship